F.A.Q

F.A.Q.

All orders will be processed the same day or within 1-2 business days. If the orders are placed on the weekend, the order will be sent the following business day.

Shipping

The orders will be shipped with our preferred shipping partner, and you will receive a tracking number when the order has been fulfilled. Delivery time is 2-10 days, depending on the location.

International

We offer international shipping at a flat rate of $35, subject to duty and taxes at the destination. The Australian shipping rate is $50. We are located in Denmark, so all orders to the USA have a duty charge at the destination. In the EU, duties and taxes are free. A tracking number will be provided for your convenience at the time of order fulfillment. 

Exchanges & Returns

Returns

The designs that we have left are the last ones and therefore we do not offer any return services. All sales are final. 

Exchanges

If you need to make an exchange, please let us know. Contact us at info@malaikanewyork.com.